Bouncy CastlesDisco Domes And CastlesSoft PlayBall Pools/ Air JugglersHot Tub and Spa HireFace Painting / Glitter TattoosParty PackagesBell Tent HireParty FoodSweetsAssault CoursesAdd On ItemsHalls To Hire Solihull, Birmingham, RedditchHot Tub / Spa Sales

The Boring But Really Important Bit .....

We all dislike reading Terms and Conditions etc., but they are really important, as when booking anything, from anyone, these will help you know what to expect. They protect you and the business from misunderstandings, so although not the most interesting read, please do read the, as they do form part of the contract between us.

Bouncy Castles and Soft play t&C'spdf .pdf

Hot Tub Hire Tsand Cs hot tub hire.pdf

Insurance

We have 5million public liability insurance, see below for a copy. Our Insurance covers all our inflatables, soft play, face painting, glitter tattoo's and cakes so you can be sure we are covered.

Public Liability Cert.pdf

Inflatable Certificates

Here you will find a copy of all our inflatable certificates including PIPA details.

It is a legal requirement that inflatables have regular safety checks, the HSE consider annual safety checks to be regular. These safety checks must be carried out by a competent person, the HSE consider PIPA inspectors to be competent and comply with EN14960. With this in mind we have taken the decision that our inflatables carry the PIPA tag , so that our customers can be confident that our inflatables are safe for commercial hire. It is legally sufficient that inflatables new from manufacturer come with a manufacturers safety certificate. In our experience we have found that on occasion the manufacturer does not comply with the safety standard EN 14960 so we now insist that even brand new inflatables are PIPA tagged. The PIPA tag is a clear visual badge on the inflatable that can be checked on an online database to verify it is current. It is more expensive for us to do this but we believe in making it easy for everyone to clearly see that an inflatable is safe.

We of course check each inflatable on every delivery/ set up and for cleaning in-between we check all parts. This is an important part of our business.

NB If an inflatable is not regularly safety checked then the public liability insurance is most likely void. Hall custodians, event organisers, schools etc please take note of this when you ask to see a hirers public liability insurance, it would be wise to check the inflatable has a current safety test certificate also or the public liability insurance may be worthless.

Hot Tubs and Water Treatment

Our Hot Tub operators are qualified in Spa Water Treatment. We therefore know we are correctly sanitising equipment in between hires and that the information we give on how to ensure the water is kept safe during the hire period is correct. Hot Tubs are included in our 5 million public liability insurance.

If you have any queries regarding these, please do not hesitate to contact us where we will be happy to help.

0121 733 8808, 07795 694 260

Delivery Policy

The cost of delivering to a particular area will be revealed when you choose this area. We may be able to deliver outside the areas available on our website. If you are outside of the areas shown on our website, please contact us to see if we can help you out.

If we are unable to provide your delivery due to adverse weather, vehicle failure, illness or any other factor, we will inform you of this at the earliest possible opportunity. Delivery times can be arranged during the booking process.

Please ensure that there is adequate space for our products, that the location our products will be sited is accessible, and that you have cleared the area of mess and debris. We will be unable to provide a refund if we cannot deliver your product due to a lack of space or accessibility or due to an inappropriate location.